FPComms Documentation
Everything you need to integrate, configure, and get the most out of your FPComms AI voice agents.
Quick Start Guide
Complete onboarding form
Configure your AI agent
Connect your phone number
Go live & monitor
Getting Started
Learn how to set up your FPComms account and configure your first AI voice agent.
- Account Setup & Onboarding
- Agent Configuration Basics
- Voice & Personality Selection
- Script Development Guide
Telephony Setup
Configure inbound and outbound calling with your existing or new phone numbers.
- Number Provisioning (UK)
- Call Forwarding Setup
- SIP Trunk Integration
- Caller ID Configuration
API Reference
Complete API documentation for programmatic control of your voice agents.
- Authentication & API Keys
- Initiating Outbound Calls
- Call Status & Events
- Recording & Transcription API
Webhooks & Integrations
Connect FPComms to your CRM, calendar, and other business tools.
- Webhook Configuration
- CRM Integration (HubSpot, Salesforce)
- Calendar Booking (Calendly, Cal.com)
- Zapier & Make Integration
Analytics & Reporting
Track performance, analyse call outcomes, and optimise your agents.
- Dashboard Overview
- Call Analytics & Metrics
- Conversion Tracking
- Export & Reporting Tools
Compliance & Security
GDPR compliance, data protection, and security documentation.
- GDPR Compliance Guide
- Data Processing Agreements
- Security Architecture
- Data Retention Policies
Data Processing Agreement (DPA)
As a GDPR-compliant service provider, we offer Data Processing Agreements to all clients who require formal documentation of our data handling practices. Our DPA covers:
- • Processing scope and purposes
- • Data subject categories
- • Security measures implemented
- • Sub-processor management
- • Data breach notification procedures
- • Data subject rights support
- • International transfer safeguards
- • Audit rights and cooperation
To request a DPA, please contact us at cornelius@freshprintzautomations.co.uk
Need Help?
Our UK-based support team is here to help you get the most out of FPComms. Whether you need technical assistance or strategic advice, we're just a message away.