PrintzAI Documentation
Everything you need to orient teams around PrintzAI—chat, agents, telephony, and workspace modules. For button-level guidance, sign in at the live app.
Quick Start Guide
Complete onboarding form
Configure your AI agent
Connect your phone number
Go live & monitor
Getting Started
Learn how to set up your PrintzAI account and configure assistants and agents.
- Account Setup & Onboarding
- Agent Configuration Basics
- Voice & Personality Selection
- Script Development Guide
Telephony Setup
Configure inbound and outbound calling with your existing or new phone numbers.
- Number Provisioning (UK)
- Call Forwarding Setup
- SIP Trunk Integration
- Caller ID Configuration
API Reference
Complete API documentation for programmatic control of your voice agents.
- Authentication & API Keys
- Initiating Outbound Calls
- Call Status & Events
- Recording & Transcription API
Webhooks & Integrations
Connect PrintzAI to your CRM, calendar, and other business tools.
- Webhook Configuration
- CRM Integration (HubSpot, Salesforce)
- Calendar Booking (Calendly, Cal.com)
- Zapier & Make Integration
Analytics & Reporting
Track performance, analyse call outcomes, and optimise your agents.
- Dashboard Overview
- Call Analytics & Metrics
- Conversion Tracking
- Export & Reporting Tools
Compliance & Security
GDPR compliance, data protection, and security documentation.
- GDPR Compliance Guide
- Data Processing Agreements
- Security Architecture
- Data Retention Policies
Data Processing Agreement (DPA)
As a GDPR-compliant service provider, we offer Data Processing Agreements to all clients who require formal documentation of our data handling practices. Our DPA covers:
- • Processing scope and purposes
- • Data subject categories
- • Security measures implemented
- • Sub-processor management
- • Data breach notification procedures
- • Data subject rights support
- • International transfer safeguards
- • Audit rights and cooperation
To request a DPA, please contact us at cornelius@freshprintzautomations.co.uk
Need Help?
Our UK-based team helps you get the most out of PrintzAI. Whether you need technical assistance or strategic advice, we are a message or call away.